Discussion:
[SlimDevices: Boom] Boom display not lighting up at all
jeztastic
2016-11-04 13:16:51 UTC
Permalink
I am pretty sure this is not a settings issue. The display is now
completely dark no matter what the setting, although everythng else
functions fine via the web interface. Buttons still work. It is showing
it's age, and it has the sticky paint problem now. There was a loose
connection in the PSU so I changed that but still the same problem.


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bpa
2016-11-04 13:35:05 UTC
Permalink
Can you see the firmware menu by pressing and holding "<" ?

If firmware menu is displayed, then no display with LMS is a setting
issue.


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jeztastic
2016-11-04 22:14:55 UTC
Permalink
Thanks for the tip. I tried and the backlight behind the hardware
buttons turned on, but the display stayed dark. &#128532;


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bpa
2016-11-04 22:47:40 UTC
Permalink
Post by jeztastic
Thanks for the tip. I tried and the backlight behind the hardware
buttons turned on, but the display stayed dark. &#128532;
So I assume then if you unplug the unit and plugin it back - you do not
get the "Logitech" name displayed during power up ?


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jeztastic
2016-11-05 09:20:15 UTC
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No, it was, intermittently, but it's stopped doing that now.


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bpa
2016-11-05 09:52:59 UTC
Permalink
Post by jeztastic
No, it was, intermittently, but it's stopped doing that now.
The inital "logitech " on power up is not subject to any settings so it
looks like a hardware problem.

It's a bit unusual for display to fail and everything else works so I
suspect a small compnent failure. It will be nearly impossible to
change network settings so be careful not to reset the device.


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jeztastic
2016-11-05 23:08:49 UTC
Permalink
Indeed, or change the SSID or password. When it eventually goes I may
look at taking the speakers out and hooking them up to a Raspberry pi in
a custom made box..


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jeztastic
2016-11-13 18:53:25 UTC
Permalink
Ok, it started up again last night, no idea why...


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jasell
2016-11-26 12:38:15 UTC
Permalink
I have the same problem with one of my BOOMs'.
The display is black at all times.
Button backlight works.
The unit plays well, and is controlled by iPeng.

But the display is blind so to say, no clock or weather info to look at
in the morning...

I was hoping for some "simple" solution, like a component failing (like
for the SB Receivers failing in 2 capacitors degrading the signal out
for sound).

Is there any such key component that controls the Display back light
that is object to aging?

My SB family of units have served me well for quite many years now...
and I hope for some years more.



NAS: QNAP TS-439 II pro+ -fw 3.6.0 Build 0210T- (4x 2TB, RAID5)
Services: LMS- 7.7.1-, SSOTS- 4.14-
Squeezebox: 2x Duet (controller+reciever), 3x Boom, 2x SB3 Classic
Other: 4x iPhone w iPeng, 2x iPod Touch w iPeng
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local.bin
2017-02-02 15:32:02 UTC
Permalink
One of my Boom's is in the same boat, no display, but backlights are on
for the buttons :(


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local.bin
2017-02-02 15:43:47 UTC
Permalink
Post by bpa
Can you see the firmware menu by pressing and holding "<" ?
If firmware menu is displayed, then no display with LMS is a setting
issue.
Is this the back button on the boom and do you press and hold during
power on, or at anytime?

Thanks in advance.


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bpa
2017-02-02 16:06:56 UTC
Permalink
Post by local.bin
Is this the back button on the boom and do you press and hold during
power on, or at anytime?.
The single left arrow button "<-" under the preset 2.

Anytime.


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local.bin
2017-02-02 16:28:49 UTC
Permalink
If you do not get "Logitech" on powerup then it is display issue.
The single left arrow button "<-" under the preset 2.
Anytime after power up and Boom is connect to LMS or trying to connect-
just hold for about 5-10 secs and you'll get into the Boom Setup menu.
Be careful because if display is not working you could change Boom
settings and then disconnect Boom from your network ?
Ok, it was the one I was thinking of, but I lost connection to the
device when the screen went blank some months ago and have been trying
to find a solution since.

I've tried the wifi card trick with no luck.

All the lights on the front panel light and stay lit, so does that say
its booting ok, but the display is just not showing anything?

Thanks in advance.


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bpa
2017-02-02 18:44:37 UTC
Permalink
Post by local.bin
Ok, it was the one I was thinking of, but I lost connection to the
device when the screen went blank some months ago and have been trying
to find a solution since.
I've tried the wifi card trick with no luck.
All the lights on the front panel light and stay lit, so does that say
its booting ok, but the display is just not showing anything?
Thanks in advance.
At a guess - something has gone wrong with display or display power
supply.

If you want to experiment you could try Net::UDAP which is used to
configure SB Receiver which has no display but other users have used it
on Booms. It may be a too technical for you.
See
http://forums.slimdevices.com/showthread.php?57861-Net-UDAP-SqueezeBox-Receiver-configuration-tool


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JoeMuc2009
2017-02-02 17:37:27 UTC
Permalink
It is likely that the display filament power supply circuitry in your
Boom has failed. Many units suffer from this after some years. The
display itself is also wearing out, but if it goes all dark or starts to
fade from the outside edges towards the center, and sometimes recovers
after a few minutes of being powered-off, it's the filament supply with
95% chance.
A VFD is basically an electron tube, albeit a pretty complex one. In
operation, it needs the filament (the six thin wires close to the front
side of the display) to emit electrons, so it needs to be heated. This
happens at a low voltage and a rather high power. The filament is fed +5
Volts on the left side and between 2 and 3 Volts on the right, creating
a voltage drop between 2 and 3 volts. The higher this voltage drop is,
the more electrons are emitted (and the brighter the filament wires are
glowing). Besides the filament glowing brighter, the display's pixels
will also become brighter.
In 9 out of 10 cases, the failure is in supply for the the right side of
the filament. Instead of keeping a voltage around 2.5V, it ramps up to
5.5V so it's even higher than the left side. This stops electron
emission gradually or completely. VFD experts at Noritake (the
manufacturer of the displays used in the Squeezebox range) call this
"filament starvation".
A Boom in operation has some hidden SMD parts behind the display that
get red-hot. I am pretty sure that the failure point can be found
somewhere in that area, however, it is practically impossible to find
suitable replacement components because the SMD markings don't tell
exactly enough what each component is for.
While I could not find a way to repair the root cause yet, I found a
workaround that turned out to work fine for many people who sent me
their Boom for a display replacement. The fix is this:

22025

I am using three run-of-the-mill diodes, each of which has a known
voltage drop of around 0.7V. Three of them in series make a total
voltage drop of about 2.1V. I am using them to pull down the voltage on
the filament's right side. Diodes are needed because current must not
flow from GND towards the filament pins. GND can be found in each of the
screwholes so that is an ideal point to solder (as long as you leave
enough room for the screw).
The diodes can be packed together closely, shrink-wrapped, and hidden on
the backside of the board.
This little trick ensures that voltages on the right will never exceed
~3V as 2.1V are always subtracted by the diodes. So even if the
gone-crazy Boom circuitry is sending +5.5V in, we will make 3.4 out of
it which is in the acceptable boundaries. 2.9 Volts are still fine,
actually we should just stay below ~4 Volts on the right to ensure a
voltage drop big enough for the whole thing to work.
The fix works for all brightness levels also. I found that an intact
Boom is regulating the right side of the filament with different
voltages, depending on the selected brightness. It does not make much
difference though if we use diodes to make kind of a fixed voltage out
of it.
So you might give this a try, because this will help you a lot more than
a new display that would also stay dark if the power supply circuit is
broken :D


+-------------------------------------------------------------------+
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+-------------------------------------------------------------------+


5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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jasell
2017-03-05 15:31:11 UTC
Permalink
Post by JoeMuc2009
It is likely that the display filament power supply circuitry in your
Boom has failed. Many units suffer from this after some years. ...
Many thanks Joe, this fix works great for me!

One of my Boom's went black, after being disassembled and reassembled,
without finding any obvious failing parts it started to work for a
while, but just a few months, then black again. I did the same trick
once more, no luck.
I was searching for a failing component, like for the SB3 audio out
transistors... then you came to rescue with this nice guide.

Now there is light again!



NAS: QNAP TS-459U+ -QTS 4.2.2- (4x 2TB, RAID5)
Services: LMS- 7.9.0 -, SSOTS- 4.14-
Squeezebox: 6x Reciever, 3x Boom, 2x SB3 Classic (2x Controller -never
used)
Other: iPeng as controllers on iPad and iPhone
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JoeMuc2009
2017-03-05 18:44:08 UTC
Permalink
Nice, jasell! Thanks for the feedback. May it keep working for a very
long time. Please let me know if any trouble arises with this solution.
Anyway, I have applied it several times and nobody ever complained, so
it seems to do the trick.



5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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Squonk
2017-04-29 20:12:56 UTC
Permalink
Post by JoeMuc2009
Nice, jasell! Thanks for the feedback. May it keep working for a very
long time. Please let me know if any trouble arises with this solution.
Anyway, I have applied it several times and nobody ever complained, so
it seems to do the trick.
Thanks so much for sharing this tip! It fixed my Boom, and kept me from
having to take on the far more odious job of replacing the display - or
getting rid of the unit altogether. I really appreciate it!


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pufnstuf
2017-04-29 21:52:22 UTC
Permalink
Hi JoeMuc2009, jasell, and Squonk

Do you have a picture showing the diodes in place that you can share?

I have the same problem with my Boom and want to try JoeMuc2009's fix,
but I want to make sure I understand it correctly.

Thanks for the great info and for the hope that my Boom has some life
left in it! :)


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JoeMuc2009
2017-04-29 22:42:37 UTC
Permalink
Hi pufnstuf,

sorry, I don't have any photos of the arrangement at this time, but I
will make a few tomorrow.

Regards,
Joe



5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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JoeMuc2009
2017-04-30 23:20:41 UTC
Permalink
There you go:
http://joes-tech-blog.blogspot.de/2017/04/logitech-squeezebox-boom-vfd-display_30.html



5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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philippe_44
2017-05-01 04:28:55 UTC
Permalink
Post by JoeMuc2009
http://joes-tech-blog.blogspot.de/2017/04/logitech-squeezebox-boom-vfd-display_30.html
Hi Joe - This is really cool blog! A while ago (can't remember if we
talked about that) I did a battery solution for Boom (3D printed casing
+ board) here
https://dl.dropboxusercontent.com/u/26754471/Boom%20Charger.zip. I've
been using it on 4 Booms for a few years now and it works fine. Feel
free if you want to add this if you want (no copyright :)). For PCB, I
use usually a company named iTead and, for my last 2 Boom(s), they did
the component sourcing & CMS assembly. More expensive but
super-convenient and they usually keep files of previous orders.



LMS 7.7, 7.8 and 7.9 - 5xRadio, 3xBoom, 4xDuet, 1xTouch, 1 SB2. Sonos
PLAY:3, PLAY:5, Marantz NR1603, JBL OnBeat, XBoxOne, XBMC, Foobar2000,
ShairPortW, JRiver 21, 2xChromecast Audio, Chromecast v1 and v2, , Pi
B3, B2, Pi B+, 2xPi A+, Odroid-C1, Odroid-C2, Cubie2, Yamaha WX-010,
AppleTV 4, Airport Express
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JoeMuc2009
2017-05-01 14:22:08 UTC
Permalink
Post by philippe_44
Hi Joe - This is really cool blog! A while ago (can't remember if we
talked about that) I did a battery solution for Boom (3D printed casing
+ board) here
https://dl.dropboxusercontent.com/u/26754471/Boom%20Charger.zip. I've
been using it on 4 Booms for a few years now and it works fine. Feel
free if you want to add this if you want (no copyright :)). For PCB, I
use usually a company named iTead and, for my last 2 Boom(s), they did
the component sourcing & CMS assembly. More expensive but
super-convenient and they usually keep files of previous orders.
Wow, that's a nice piece of work. I could refer to it in a kind of link
collection around the Boom. Do you have any Blog or web site where this
is presented?
How many hours of battery life did you achieve typically?



5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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philippe_44
2017-05-08 03:01:54 UTC
Permalink
Post by JoeMuc2009
Wow, that's a nice piece of work. I could refer to it in a kind of link
collection around the Boom. Do you have any Blog or web site where this
is presented?
How many hours of battery life did you achieve typically?
A Boom uses 300~400 mA in idle and 600-1000 mA (of course depending of
volume level). That gives 8 hours standby and 3~5 hours playback. I
limited charge to ~250 mA (10 hours) to avoid making any change to the
PSU and being able to use a linear charger w/o having a big heat
dissipation issue. It means 8~10 hours of charge, but 2 hours charge
would not make such a difference vs 10 for me (once it's discharged,
whether I wait 2 or 10 does not matter, it's an overnight charge).

I don't have a blog or website, unfortunately. I've just published it
here and never found a good home for that - although the audience that
has the patience to build that is probably fairly limited :)



LMS 7.7, 7.8 and 7.9 - 5xRadio, 3xBoom, 4xDuet, 1xTouch, 1 SB2. Sonos
PLAY:3, PLAY:5, Marantz NR1603, JBL OnBeat, XBoxOne, XBMC, Foobar2000,
ShairPortW, JRiver 21, 2xChromecast Audio, Chromecast v1 and v2, , Pi
B3, B2, Pi B+, 2xPi A+, Odroid-C1, Odroid-C2, Cubie2, Yamaha WX-010,
AppleTV 4, Airport Express
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pufnstuf
2017-05-01 21:32:50 UTC
Permalink
Post by JoeMuc2009
http://joes-tech-blog.blogspot.de/2017/04/logitech-squeezebox-boom-vfd-display_30.html
wow Joe! That is fantastic - thank you for the detailed step-by-step
instructions.

That is a huge amount of work you have put into explaining everything so
clearly! Thank you.

Well, it looks like I have a weekend project now :D


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D.J.J. Ring, Jr.
2017-06-05 04:13:44 UTC
Permalink
Joe,

Please check your private email, time is critical. I need your enail
address,

David
On Apr 29, 2017 6:44 PM, "JoeMuc2009" <
Post by JoeMuc2009
Hi pufnstuf,
sorry, I don't have any photos of the arrangement at this time, but I
will make a few tomorrow.
Regards,
Joe
5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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_______________________________________________
Boom mailing list
http://lists.slimdevices.com/mailman/listinfo/boom
JayLaFunk
2017-06-15 10:43:24 UTC
Permalink
My Display is starting to die on my Boom, shame really as everything
else is working great, does anyone know if the displays on the
Squeezebox Radio go the same, might be time to look to buy one of these
as I like the display constantly on for the digital clock to see the
time during the night.


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JoeMuc2009
2017-06-17 09:45:07 UTC
Permalink
Post by JayLaFunk
My Display is starting to die on my Boom, shame really as everything
else is working great, does anyone know if the displays on the
Squeezebox Radio go the same, might be time to look to buy one of these
as I like the display constantly on for the digital clock to see the
time during the night.
Hey there, the Boom is notorious concerning the display. It can be
exchanged but soldering skills are required. If you switch to the Radio,
it has its ups and downs. The sound is not as great as the Boom's, but
diusplay-wise you have an LCD then which won't burn in. There are rare
cases where the display failed and just shows a white background, but
usually it lasts forever. Personally I think the Boom is way better and
worth the trouble of occasional repairs.

Cheers
Joe

Gesendet von meinem STV100-4 mit Tapatalk



5x Squeezebox Classic SB3
3.5x Squeezebox Boom (one broken)
1x Transporter
1.5x Controller (one broken)
1.5x Touch (one broken)
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JayLaFunk
2017-06-18 13:38:05 UTC
Permalink
Post by JoeMuc2009
Hey there, the Boom is notorious concerning the display. It can be
exchanged but soldering skills are required. If you switch to the Radio,
it has its ups and downs. The sound is not as great as the Boom's, but
diusplay-wise you have an LCD then which won't burn in. There are rare
cases where the display failed and just shows a white background, but
usually it lasts forever. Personally I think the Boom is way better and
worth the trouble of occasional repairs.
Cheers
Joe
Gesendet von meinem STV100-4 mit Tapatalk
Hi Joe,
Thanks for the info, I've turned off the 24/7 time display and only have
the display on when I play music, rest of the time it's dark, hopefully
it will still give me a display for years to come if I need to change
anything, the sound from the Boom is great.


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philippe_44
2018-06-18 05:57:49 UTC
Permalink
Post by JoeMuc2009
It is likely that the display filament power supply circuitry in your
Boom has failed. Many units suffer from this after some years. The
display itself is also wearing out, but if it goes all dark or starts to
fade from the outside edges towards the center, and sometimes recovers
after a few minutes of being powered-off, it's the filament supply with
95% chance.
A VFD is basically an electron tube, albeit a pretty complex one. In
operation, it needs the filament (the six thin wires close to the front
side of the display) to emit electrons, so it needs to be heated. This
happens at a low voltage and a rather high power. The filament is fed +5
Volts on the left side and between 2 and 3 Volts on the right, creating
a voltage drop between 2 and 3 volts. The higher this voltage drop is,
the more electrons are emitted (and the brighter the filament wires are
glowing). Besides the filament glowing brighter, the display's pixels
will also become brighter.
In 9 out of 10 cases, the failure is in supply for the the right side of
the filament. Instead of keeping a voltage around 2.5V, it ramps up to
5.5V so it's even higher than the left side. This stops electron
emission gradually or completely. VFD experts at Noritake (the
manufacturer of the displays used in the Squeezebox range) call this
"filament starvation".
A Boom in operation has some hidden SMD parts behind the display that
get red-hot. I am pretty sure that the failure point can be found
somewhere in that area, however, it is practically impossible to find
suitable replacement components because the SMD markings don't tell
exactly enough what each component is for.
While I could not find a way to repair the root cause yet, I found a
workaround that turned out to work fine for many people who sent me
22025
I am using three run-of-the-mill diodes, each of which has a known
voltage drop of around 0.7V. Three of them in series make a total
voltage drop of about 2.1V. I am using them to pull down the voltage on
the filament's right side. Diodes are needed because current must not
flow from GND towards the filament pins. GND can be found in each of the
screwholes so that is an ideal point to solder (as long as you leave
enough room for the screw).
The diodes can be packed together closely, shrink-wrapped, and hidden on
the backside of the board.
This little trick ensures that voltages on the right will never exceed
~3V as 2.1V are always subtracted by the diodes. So even if the
gone-crazy Boom circuitry is sending +5.5V in, we will make 3.4 out of
it which is in the acceptable boundaries. 2.9 Volts are still fine,
actually we should just stay below ~4 Volts on the right to ensure a
voltage drop big enough for the whole thing to work.
The fix works for all brightness levels also. I found that an intact
Boom is regulating the right side of the filament with different
voltages, depending on the selected brightness. It does not make much
difference though if we use diodes to make kind of a fixed voltage out
of it.
So you might give this a try, because this will help you a lot more than
a new display that would also stay dark if the power supply circuit is
broken :D
Oh, by the way, the image may suggest that you need to connect the
diodes to the middle pin of the 3-pin block at the right side of the
display. Not quite, all these three pins are connected, inside the
display as well as on the PCB, so you can best solder the first diode
across all three pins to ensure a perfect connection.
Cheers,
Joe
Why not putting just a single Zener of say 2.5V to produce the voltage
gap?



LMS 7.7, 7.8 and 7.9 - 5xRadio, 3xBoom, 4xDuet, 1xTouch, 1 SB2. Sonos
PLAY:3, PLAY:5, Marantz NR1603, JBL OnBeat, XBoxOne, XBMC, Foobar2000,
ShairPortW, JRiver 21, 2xChromecast Audio, Chromecast v1 and v2, , Pi
B3, B2, Pi B+, 2xPi A+, Odroid-C1, Odroid-C2, Cubie2, Yamaha WX-010,
AppleTV 4, Airport Express, GGMM E5
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philippe_44
2018-06-21 06:06:39 UTC
Permalink
Post by JoeMuc2009
It is likely that the display filament power supply circuitry in your
Boom has failed. Many units suffer from this after some years. The
display itself is also wearing out, but if it goes all dark or starts to
fade from the outside edges towards the center, and sometimes recovers
after a few minutes of being powered-off, it's the filament supply with
95% chance.
I am using three run-of-the-mill diodes, each of which has a known
voltage drop of around 0.7V. Three of them in series make a total
voltage drop of about 2.1V. I am using them to pull down the voltage on
the filament's right side. Diodes are needed because current must not
flow from GND towards the filament pins.
Cheers,
Joe
Hi Joe - Thank you so much for the tip, I restored 2 Booms. I though
about putting a Zener but the current going thought it makes it out of
normal operating zone - it's overdriven and not predictibale enough
So I finally I just put the 3x1N4002 on the top side of the PCB ,
left/underneath to the top cable connector. There in un-pop pull-down
resistor which right pin gives good access to ground. It fits very well.
I did not have to disconnect the PCB, to access the rear, it was more
comfortable



LMS 7.7, 7.8 and 7.9 - 5xRadio, 3xBoom, 4xDuet, 1xTouch, 1 SB2. Sonos
PLAY:3, PLAY:5, Marantz NR1603, JBL OnBeat, XBoxOne, XBMC, Foobar2000,
ShairPortW, JRiver 21, 2xChromecast Audio, Chromecast v1 and v2, , Pi
B3, B2, Pi B+, 2xPi A+, Odroid-C1, Odroid-C2, Cubie2, Yamaha WX-010,
AppleTV 4, Airport Express, GGMM E5
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JoeMuc2009
2018-07-10 15:32:22 UTC
Permalink
Thumbs up from me! ;)



PN me if your Boom / Classic / Transporter display has issues!

LMS 7.9.0 on Windows Server 2012
1x Squezeebox Classic SB2
7x Squeezebox Classic SB3 (one waiting for repair)
7x Squeezebox Boom (two waiting for repair)
1x Transporter
2x Controller (one waiting for repair)
3x Touch (two waiting for repair)
1x Radio
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kidhazy
2018-07-29 06:33:46 UTC
Permalink
Post by JoeMuc2009
It is likely that the display filament power supply circuitry in your
Boom has failed. Many units suffer from this after some years. The
display itself is also wearing out, but if it goes all dark or starts to
fade from the outside edges towards the center, and sometimes recovers
after a few minutes of being powered-off, it's the filament supply with
95% chance.
A VFD is basically an electron tube, albeit a pretty complex one. In
operation, it needs the filament (the six thin wires close to the front
side of the display) to emit electrons, so it needs to be heated. This
happens at a low voltage and a rather high power. The filament is fed +5
Volts on the left side and between 2 and 3 Volts on the right, creating
a voltage drop between 2 and 3 volts. The higher this voltage drop is,
the more electrons are emitted (and the brighter the filament wires are
glowing). Besides the filament glowing brighter, the display's pixels
will also become brighter.
In 9 out of 10 cases, the failure is in supply for the the right side of
the filament. Instead of keeping a voltage around 2.5V, it ramps up to
5.5V so it's even higher than the left side. This stops electron
emission gradually or completely. VFD experts at Noritake (the
manufacturer of the displays used in the Squeezebox range) call this
"filament starvation".
A Boom in operation has some hidden SMD parts behind the display that
get red-hot. I am pretty sure that the failure point can be found
somewhere in that area, however, it is practically impossible to find
suitable replacement components because the SMD markings don't tell
exactly enough what each component is for.
While I could not find a way to repair the root cause yet, I found a
workaround that turned out to work fine for many people who sent me
...
Cheers,
Joe
Joe,

Is there any way to determine if a blank display is the power-supply
versus a dead VFD ?

One of my Booms has finally died with a blank display (ie. no Logitech
display at re-powerup, and doesn't even resurface after some time of
power off).

Looking at your great and very detailed blog the VFD replacement is
beyond my soldering skills - but looking to see if there is a way to
diagnose if the power-supply work-around may work for me?

Cheers.


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JoeMuc2009
2018-07-29 17:37:17 UTC
Permalink
Post by kidhazy
Joe,
Is there any way to determine if a blank display is the power-supply
versus a dead VFD ?
One of my Booms has finally died with a blank display (ie. no Logitech
display at re-powerup, and doesn't even resurface after some time of
power off).
Looking at your great and very detailed blog the VFD replacement is
beyond my soldering skills - but looking to see if there is a way to
diagnose if the power-supply work-around may work for me?
Cheers.
Hi there,

sure, there is. You will need a multimeter though in DC voltage mode. If
the Boom is still controllable via IR or via network, the display power
supply is the main suspect. If it is no longer controllable, it might
have died. Hope that's not the case.
If you get down to the mainboard, you'll just have to push the
multimeter's negative probe against one of the five screws that hold the
mainboard, and the positive (red) probe against one of the three metal
pins on the very left (upper corner) of the display. It does not matter
which of the three you touch as they are shorted together. You should
see around 5 Volts there. Then connect the positive probe to the one of
the three pins on the opposite side (right top corner) and check the
voltage there. It should be considerable less than 5 Volts. If it is
same as on the left side, or even higher, that's the display power
supply circuitry failure. The three-diode fix from by blog will help in
that case.
Please be sure not to have the probe slip anywhere else than the points
described. You can easily damage the board beyond repair with a short
circuit or ripped PCB lines, so please be very careful there.

Wish you good luck, and if you need help, let me know :)

Regards,
Joe



PN me if your Boom / Classic / Transporter display has issues!

LMS 7.9.0 on Windows Server 2012
1x Squezeebox Classic SB2
7x Squeezebox Classic SB3 (one waiting for repair)
7x Squeezebox Boom (two waiting for repair)
1x Transporter
2x Controller (one waiting for repair)
3x Touch (two waiting for repair)
1x Radio
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kidhazy
2018-07-30 07:05:32 UTC
Permalink
Post by JoeMuc2009
Hi there,
sure, there is. You will need a multimeter though in DC voltage mode. If
the Boom is still controllable via IR or via network, the display power
supply is the main suspect. If it is no longer controllable, it might
have died. Hope that's not the case.
Thanks Joe. Yes, the Boom can still be controlled via the Network (IR
works, but hard to drive blind).

I was all set to open it up and check the voltages when I moved the unit
on the bench and the display 'limped' back to life.
It is very, very dull (even on the brightest setting) - which I think
fits with your description of the VFD needing the voltage drop to
maintain brightness.

So, I won't even bother opening it up to check just now, I'll just head
down to the shops and grab some diodes and give your 'fix' a try.

Thanks.


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kidhazy
2018-08-04 06:41:06 UTC
Permalink
Thanks again to Joe.

$2 worth of parts and the Squeezebox Boom display is back and active.

The display stopped displaying again and was measuring 5V at both ends -
so yeah, power supply was the issue.

But your work-around did the job and the display is back and readable.

Now...just to get rid of the stickiness on the front panel ;-)

Cheers.


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haggises
2017-05-09 00:30:56 UTC
Permalink
What a timely response. My venerable Boom has gone dark. While I can
control it from Squeezer on phone, my lovely bride cannot.
Now if only I had confidence in my soldering abilities...

Sent from my XT1254 using Tapatalk




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JoeMuc2009
2017-05-09 07:02:57 UTC
Permalink
Post by haggises
What a timely response. My venerable Boom has gone dark. While I can
control it from Squeezer on phone, my lovely bride cannot.
Now if only I had confidence in my soldering abilities...
Sent from my XT1254 using Tapatalk
I can help if you like. Certainly it makes sense only if the Boom does
not have to go around the world for it. In my experience, when the
display power supply fails, which happens after about 8 to 10 years of
usage, the display itself is also aged so it might be worth while
replacing it. But my approach is to fix the power supply first and then
take a closer look at the display so nothing is wasted.



5x Squeezebox Classic SB3
2.5x Squeezebox Boom
1x Transporter
1.5x Controller
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haggises
2017-05-22 14:48:17 UTC
Permalink
I appreciate the offer Joe, but you are in Germany and i am in the US. I
found your website. I may give it a go on the speakers first.

Sent from my XT1254 using Tapatalk




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JoeMuc2009
2017-05-22 15:20:27 UTC
Permalink
Post by haggises
I appreciate the offer Joe, but you are in Germany and i am in the US. I
found your website. I may give it a go on the speakers first.
Sent from my XT1254 using Tapatalk
No problem, maybe you'll find somebody who dares the repair. The power
supply trick is set up rather easily and it's likely you are going to
need it anyway. Once that's applied, you can see what is left of the
display and can decide if it is so bad it needs to be replaced. In that
case I can still help by supplying fresh displays as they are virtually
unavailable in the Americas. DHL shipping for just one display is
surprisingly cheap, even for a registered parcel.



5x Squeezebox Classic SB3
3.5x Squeezebox Boom (one broken)
1x Transporter
1.5x Controller (one broken)
1.5x Touch (one broken)
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D.J.J. Ring, Jr.
2017-05-22 18:40:22 UTC
Permalink
Joe,

You have done a fabulous job. I thought you were a professional, you say
you're a "hobbyist" but your work is truly professional.

Do you know of anyone who repairs LOGITECH BOOM Speakers? I don't listen
loudly only at a quiet level but I am starting to hear distortion at 500 Hz
and lower.

For the help of others, if you know anyone who repairs these in Europe, say
who does this, and for those of us on the other side of the salt water pond
that is West of Europe and North of South America, tell us who does this.
(Atlantic Ocean!)

Thanks,

David



On Mon, May 22, 2017 at 11:20 AM, JoeMuc2009 <
Post by JoeMuc2009
Post by haggises
I appreciate the offer Joe, but you are in Germany and i am in the US. I
found your website. I may give it a go on the speakers first.
Sent from my XT1254 using Tapatalk
No problem, maybe you'll find somebody who dares the repair. The power
supply trick is set up rather easily and it's likely you are going to
need it anyway. Once that's applied, you can see what is left of the
display and can decide if it is so bad it needs to be replaced. In that
case I can still help by supplying fresh displays as they are virtually
unavailable in the Americas. DHL shipping for just one display is
surprisingly cheap, even for a registered parcel.
5x Squeezebox Classic SB3
3.5x Squeezebox Boom (one broken)
1x Transporter
1.5x Controller (one broken)
1.5x Touch (one broken)
------------------------------------------------------------------------
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_______________________________________________
Boom mailing list
http://lists.slimdevices.com/mailman/listinfo/boom
JoeMuc2009
2017-05-22 20:07:54 UTC
Permalink
Post by D.J.J. Ring, Jr.
Joe,
You have done a fabulous job. I thought you were a professional, you say
you're a "hobbyist" but your work is truly professional.
Do you know of anyone who repairs LOGITECH BOOM Speakers? I don't listen
loudly only at a quiet level but I am starting to hear distortion at 500 Hz
and lower.
For the help of others, if you know anyone who repairs these in Europe, say
who does this, and for those of us on the other side of the salt water pond
that is West of Europe and North of South America, tell us who does this.
(Atlantic Ocean!)
Thanks,
David
Thank you so much for the praise! For EU countries, I can offer display-
and speaker-related services personally. Don't know anybody else who
will do this, not even a professional repair shop. While repair kits are
available in the Netherlands, it seems that most people are content with
just repairing their own device.
Sorry I cannot help with service addresses in the US at all. For those
who don't care about shipping cost, I'll be happy to help and do repairs
but the risk of loss, damage, customs trouble, or excessive overall cost
is of course unreasonably high. I know of an unfortunate case of an
official hi-fi repair shop in the US who failed and destroyed the Boom
during the repair attempt, but that was not about speakers but about
display repair. It shocked me quite a bit to read that even experienced
electronics service personnel cannot cope with the repair in all cases.
So if you plan to hand the repair off to somebody else, be sure they
know what they are doing. I have written extensive blog entries about
the repairs with tons of caveats so it makes sense to take a look first,
even for a professional, self-appointed or not.
You may consider writing Philippe_44
('http://forums.slimdevices.com/member.php?17261-philippe_44)'
(http://forums.slimdevices.com/member.php?17261-philippe_44) a note. He
is from Canada, so at least that's on your side of the pond, and he is
very experienced. Maybe he can help you out.

Regards
Joe



5x Squeezebox Classic SB3
3.5x Squeezebox Boom (one broken)
1x Transporter
1.5x Controller (one broken)
1.5x Touch (one broken)
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D.J.J. Ring, Jr.
2017-05-27 23:42:53 UTC
Permalink
Joe,

I dropped you a private email with my email address in it.

Phillipe doesn't have displays, so I will have to find some.

If you know the supplier, post it here, or if you have some and would sell
them, also post that here.

AW,

David
djringjr
2017-05-28 13:27:31 UTC
Permalink
Post by D.J.J. Ring, Jr.
Joe,
I dropped you a private email with my email address in it.
David
Phillipe wants some speakers and displays delivered to him at his home
in France.

I would like you to PM me and include your emsil address, or just use
the email address I sent to you.

David


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